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Your Privacy Policy at on88my

Clear account-data handling, cookie choices and payment-record protection sit behind every on88my account opening, so you know what we collect before you open your account.

Malaysia data handlingCookie choicesWallet record careAccount access requests

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How We Handle Malaysia Account Data

on88my Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This policy explains how we collect, use, store and share personal data when you create an account, verify a wallet action, open No Comm Baccarat, Football Studio, Aviator, Mermaid Gold or Fruit Party, or ask support for help. We collect only the data needed to run

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that request, protect the wallet and meet record duties. We may process contact details, login identifiers, device signals, cookie data, payment references, chat transcripts and security logs. Access and eligibility depend on local law and are available where local law permits. We do not sell your
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personal data. We keep records for account service, dispute checks, fraud prevention, legal duties and finance reconciliation, then delete or anonymise them when retention is no longer required.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

Reach Us About Your Privacy

Privacy questions need a direct route, especially when the request touches wallet records, login access or identity checks.

Live Chat Privacy Desk Use chat when you need quick help with cookie choices, account access, correction requests or payment-record questions. We may ask for wallet or login clues only to confirm the account before discussing personal data.

Email Data Request Send a written request when you want a copy, correction, deletion or explanation of account data. Include your registered contact detail and the issue, but keep card, bank and password details out of the message.

Security Access Help Contact security support if you see a login you do not recognise, a device change you did not make or a wallet record that looks wrong. We pause data discussion until account control is checked.

DATA CONTROLS

Data Care Across Games And Wallets

Our privacy work is tied to the account actions you actually make: login, game entry, wallet load, withdrawal request, chat and cookie selection.

Personal Data We Collect

We collect contact details, account identifiers, device signals, IP address, payment references and chat records when needed for account service.

Cookie Choices

Cookies help remember language, login state, security signals and page behaviour.

Wallet Record Handling

Touch 'n Go, GrabPay, Boost dan FPX records are used to match wallet loads, withdrawal checks and finance queries.

Login Protection

We use device checks, session timing, password controls and account alerts to reduce unauthorised access.

Retention Periods

Records are kept only while needed for account service, legal duties, fraud checks, payment reconciliation or dispute handling.

Correction And Deletion

You can ask us to correct account data that is wrong or delete data we no longer need.

Your Privacy Questions Answered Clearly

This FAQ focuses only on privacy requests, data handling and account records. If your question involves game rules or wallet timing, we will separate that service issue from the personal data part. That helps us answer your privacy request without exposing data that is not needed for the case.

We collect contact details, login identifiers, device signals, IP address, cookie data, payment references, chat messages and game-session records when needed for account service, wallet checks, security controls or legal record duties.

Cookies remember your session, language choice and security signals. Essential cookies support login and wallet protection, while other cookies help us understand page behaviour so we can fix account-flow issues.

We use payment references to match wallet loads, withdrawals, failed transactions and finance queries. We do not ask for your wallet app password, and support should only request details needed to locate the record.

Yes. Send the correct detail and the account reference through chat or email. We may ask for confirmation before changing contact data, wallet details or identity records to prevent unauthorised edits.

You can ask for deletion when the data is no longer needed. Some records may remain for legal duties, finance reconciliation, fraud checks or unresolved disputes, then be removed or anonymised when allowed.

We share limited data with service partners that help with hosting, payment matching, fraud checks, customer support and analytics. Each partner receives only the data needed for that task and must protect it.

Access and eligibility depend on local law and are available where local law permits. If a location or account check affects access, we use only the data needed to make that decision.

Your Privacy Policy at on88my

Reach Us About Your Privacy

Data Care Across Games And Wallets

Personal Data We Collect

Cookie Choices

Wallet Record Handling

Login Protection

Retention Periods

Correction And Deletion

Your Privacy Questions Answered Clearly

01 What personal data do we collect?

02 How do cookies affect my account?

03 How are Touch 'n Go, GrabPay, Boost dan FPX records handled?

04 Can I ask for my data to be corrected?

05 Can I request deletion of my account data?

06 Do we share data with service partners?

07 Is account access available everywhere?

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